Research

Led a quality-improvement study benchmarking referral-to-consult access times against Canadian Rheumatology Association standards for a five-physician practice. Implemented centralized eReferral triage at the clinic by researching Ontario Health's onboarding pathways, verifying provincial mandates, and presenting the findings directly to the physician group.

Led a graduate research project applying machine learning methods to healthcare operations problems, translating clinical questions into analytical frameworks.

Built and evaluated models against operational baselines, then packaged the findings for a mixed audience of clinicians and business faculty.

Supported clinical research in the emergency department: patient recruitment, chart review, and data collection for studies focused on acute care workflows and patient outcomes.

Coordinated with physicians and residents on the floor to keep enrolment moving during unpredictable shifts.

Contributed to a lung-on-a-chip biomedical physics project out of the Wong Lab at Western — microfluidics fabrication, imaging, and characterization of alveolar tissue models.

Worked at the bench end-to-end: device fabrication, cell seeding, and imaging analysis to characterize barrier function.